and stole more than 80 million customers' personal information, including their names, emails, physical addresses and phone numbers.
Anyone who used online banking or the Chase smartphone app were affected.
It's time to play defense.
1. Watch out for scammers. Hackers now have enough information to contact you, and they know you're aJPMorgan Chase (JPM) customer.
Don't
trust any phone calls, emails or letters claiming to be from the bank.
Instead, directly call the number on your bank card or a previous
statement.
Scam
artists will seek even more information from you -- like your birthday,
Social Security number or bank account number -- so they can tap into
your account and steal your money.
And beware: Scammers will likely scan your Facebook (FB, Tech30), Twitter (TWTR,Tech30) or LinkedIn (LNKD, Tech30) page first. Expect them to sound like a bank that knows about your personal habits.
2. Don't change your login or get new cards -- yet. According to the bank, hackers didn't manage to steal usernames, passwords, account numbers or Social Security numbers.
As such, don't rush to change these things. It's an unnecessary inconvenience.
More importantly, though, you might have to change all these things later. The New York Times reported that hackers got root access to the bank's computer system. That's as deep as it gets.
So,
hackers might still be lurking in the bank's computers -- even if the
bank claims it closed the hole and has "no evidence" hackers are still
inside its network.
